Frequently asked questions about Porokello application

what devices are suitable for porokello app?

You can use Porokello Reindeer Alert application with any Android or iOS smartphone registered in Finland (both device and subscription).

Porokello Reindeer Alert notifications are also available in the latest GPS and vehicle integrated navigation systems receiving V-Traffic information. The navigator notifications are visible and audible subject to device manufacturer settings.

how much does the porokello app cost?

Zero. Using Porokello app is totally free of charge for all devices.

Does the app alert of every single reindeer on the road?

Unfortunately not. The app alerts of high risk for reindeer crash. The alerts are based only on observations and notifications made by drivers, who drives a lot, such as truck or bus drivers or other who drives a lot because of they work.

Therefore, while driving in the reindeer herding area (36% of Finland), you should always pay close attention, despite the active warnings. You should never rely on the app alone.

How long is the alert valid?

One reindeer alert is valid for half an hour.

How many meters before the encounter will I hear the alert?

Porokello does not tell you the exact location of the reindeer. It only alerts of high risk for reindeer crash.

The alert is based on a visual observation by a professional driver, and valid within 750 meter radius, for half an hour.

A reindeer, like animals in general, can sometimes move fast.

Does the app alert while running background?

Yes, it does.

I use iPhone. Do I have to allow the location information “always” or “using app”?

Currently you have to choose “always” in order to Porokello app working properly in iPhone.

Does the app alert of other animals too? mooseS for instance.

Our pro drivers are instructed to notify solely of the reindeers. A moose behaves differently. It usually runs fast across the road, while a reindeer can spend hours or even days in the same spot, by the road, or even in the middle of it.

Can I switch the app off?

To save your battery, it is recommended that you switch off the app when you are not using it. You are able to close it like any other app in your smartphone.

Why does porokello request my phone`s location details?

The app needs your location information in order to be able to allocate the alerts.

why does porokello request the wifi information?

The app needs internet connection in order to be able to update the alert data from the server.

Why does Porokello request a permission to use my photos and other media?

The app uses your phone`s sustained memory to keep and read its own data. The request comes from the operating system. The developer of the system has bundled all the data under one request - the Porokello files plus the existing media files. Porokello app uses nothing else but its own data. Unfortunately we are not able to change the wording of the request.

Why does Porokello request a permission to determine my phone number and device number, or call status?

Porokello uses some operating system services, but does not make calls or read the log. The app uses your phone`s sustained memory to keep and read its own data. The request comes from the operating system. The developer of the system has bundled all the data under one request - the Porokello files plus the existing media files. Porokello app uses nothing else but its own data. Unfortunately we are not able to change the wording of the request.

Why am I not able to make the alerts?

Porokello has chosen the professional drivers and other drivers who drives a lot because of they work, as alert providers. These drivers have received a special device to make the alerts. By doing so we have make sure the service is provided with high quality.

Does Porokello recognize the V-TRAFFIC`s “animals on the road” alerts?

No, it does not. Porokello alerts are being transmitted to V-Traffic service, but not other way around.

Will the porokello alerts remain in V-Traffic GPS devices in the future?

Yes, they will.